Dispatch of
the particular purchased item will be done within four working
days.
Shipping through standard air mail is done which
takes about 15-18 days worldwide.
If Express shipping is needed please contact
us.
Please note that shipping cost for all the products
is based on the weight and distance based.
The shipping cost is estimated
when the order is placed, whereas delivery dates for the customer
would be according to the availability of the ordered product.
Return
Items purchased on kneesupportneoprene.com cannot
be returned for refund but for replacement.
Item damaged during shipping
will not be returned but manufacturing defects or wrong shipped
products will only be reshipped.
The damage and claims must
be made reported within 3 days of delivery.
Any cut or missing stitch
will not be considered as manufacturing defects.
Copy of the packing slip or receipt
must accompany all returns.
Shipping cost for return and reshipping
for replacement is to be paid by buyer.
The customer is responsible for the
shipment of returned product and all associated costs.